Social networking might have been tailor created for retailers. Sure, you might know your regular customers and say “hello” in their mind once they make their purchase. But before the advent of social media marketing, that has been probably the only affordable way to keep in touch with them.
Top quality stores could maybe afford a published newsletter every now and then.
Smaller stores with regular purchases could maybe work with a loyalty card (usually with a plastic stamp for every purchase).
But very little more.
Now retailers may use various methods to keep customers loyal and informed.
Probably the easiest social media marketing presence to set up is really a Facebook page. They have a built in a procedure that takes you step-by-step through the first page creation and next it’s only a matter of keeping the page updated and encouraging your customers to become listed on your page.
The encouragement process is usually by means of promotions and events but only for those who have signed as much as your page.
This approach alone can enable you to increase customer loyalty as well as increase their spending.
Nevertheless, people can get bored quickly if all you do together with your social media marketing is sell things to them. smm panel That’s not why they thought they logged onto Facebook – even though the number of adverts on that site tell you that they are being treated more and more commercially.
Gossip is good – you are able to tell people about birthdays, your pets, even everything you did at the weekend or last night as long as it’s fit for public discussion!
The more you need to use your social media marketing to produce a relationship together with your regular customers, the better.
Once you’ve developed a number of individuals on your company Facebook page, you can also use the advertising function on that site to a target more potential customers. There’s a great drill down facility on the advertising panel that will allow you to to achieve this although you will need to keep yourself updated that – very similar as Google’s AdWords – it’s built to line Facebook’s pocket first and foremost so it’s best to get some help from a specialist if you do not want to invest a lot more than you bargained for.
For retailers, social media marketing also expands to cellular phone communications.
It’s simple to ask your customers to subscribe for text messages which contain news and promotions from your company. Provided that you keep the number of messages reasonable and the worth they offer high, they is definitely an excellent solution to drum up trade almost instantly.
Texts have a higher “open” rate – well over 9 out of every 10 messages sent are read within a couple of minutes of being sent.
Which means that if you’ve got an empty shop or restaurant or whatever and will make a compelling offer, you are able to change that round very quickly. It’s not uncommon for restaurants who’ve used text offers to have a queue at the doorway later that day. The exact same goes for retailers who provide a flash sale but only to people who’ve received the text.
Is Social Media a Revolutionary Force and What Does It Mean to You?
Several things happened before week. The people of Egypt removed Hosni Mubarak as their ruler and I’d dinner with senior school friends that I had not seen for decades. What’s the connection? Social media. The best choice of Egypt’s revolt was a Google executive; I reconnected with my senior school friends on Facebook.
I was also a member of a panel on “Just how to Use Social Media to Build Your Business.” Often when this topic is introduced to the over 40 crowd it’s viewed rather skeptically; the concern being one of time and value, because of insufficient knowledge and experience.
When we consider Egypt as a contrast, consider who led the charge, who was in the road first–the youth. Why? The old want stability and peace at any cost; the young see revolution and progress. Hope trumps experience–the youth have a passion for freedom; the old were safe in accepting the status quo, therefore ambivalent about change. Passion trumps ambivalence. Cellphones, Twitter, Facebook and the Internet all made these changes in the Arab world possible. Social networking is really a revolutionary force.
How are you currently embracing and implementing social media marketing in your business and personal branding? Social networking is an invaluable tool for building your reputation, engaging new, prospective customers and gaining real-time feedback. You are able to experience exponential returns in your customer base that would not be possible through any means free to you besides time. So, if you are not on LinkedIn, Facebook, Twitter or any other social media marketing platforms you’re standing still, maintaining the status quo-at least until the younger, more forward-thinking competitor dethrones you. A recent Harris Poll revealed that 78% of Millennials, the very first generation to be raised with online media, actively use social media. This includes blogs, social support systems and photo and video sharing sites.